Return Eligibility
Due to the nature of food products, returns are only accepted if:
- Wrong product is delivered
- Product is damaged during delivery
- Product is spoiled or defective
Return Conditions
To request a replacement or refund:
- Contact us within 24–48 hours of delivery
- Share clear photos/videos of the product and packaging
Non-Returnable Products
Opened or consumed food products cannot be returned or exchanged.
Refund Process
Once the issue is verified, refunds or replacements will be processed within 5–7 business days.
Cancellation Policy
Orders can only be cancelled before dispatch.
Contact Us
For refund or return support, please contact us through: